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Communities 2017-10-26T08:10:26+00:00

Communities

Connect and collaborate with your customers, partners and employees through communities built to suit your company’s infrastructure, providing a platform for discussions, knowledge sharing and interactions.

The online knowledge base and discussion forums can be designed for internal use or to be shared with the public depending on the needs of
your company. Boost employee productivity with a social and collaborative space where they can engage and find information they need in the
knowledge portal.

Connect customers and allow them to help one another in a self-service community, allowing support agents to focus on complex issues. Website FAQ sections and searchable pages can retrieve standard information from the communities cloud, so that answers are consistent and available with just a few clicks.