Yesterday marked another record for Alibaba’s 11/11 Shopping Festival with sales for this year’s Single’s Day hitting $1 billion USD in the first one minute…
Manuela BurkiNovember 12, 2018
In order to create opportunities for FMCG online sales, companies should adopt omni-channel strategies to satisfy consumer expectations
Anastasios PapadopoulosNovember 8, 2018
An increasing number of B2B industry leaders are using digitization to promote a customer-centric culture and solve pain points in the B2B buyer lifecycle.
Companies who successfully measure ROI for customer experience will secure management buy-in and resource allocation for long-term competitiveness.
In today’s highly competitive market, one thing is for certain: a CRM system and a couple of social media posts won’t cut it.