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Automated Digital Transformation

Automated Digital Transformation

Digital technologies are changing the world. We help companies identify the gaps and re-envision their digital strategy to capture their full market potential.

Customer Centric

Customer Centric

We help track, monitor and analyse omni-channeled customer data and optimize market penetration through next generation digital development.

Platform Based Solutions

Platform Based Solutions

We build platform-based business models with automated operations, to streamline internal processes, reducing cost and increasing productivity.

Maximised Marketing

Maximised Marketing

We help clients understand, form and apply their marketing strategies in the digital space, to maximise their ROI on B2B and B2C marketing.

Start your Digital Strategy and Transformation

Website Revamp Development

Website

Present your business in its best light with a responsive website that will provide a stunning experience to visitors from anywhere in the world around the clock.

Whether you want to launch a brand-new website or revamp your existing one, we’re here to help you every step of the way from web design and development to hosting and maintenance.

Communities background

Communities

Connect and collaborate with your customers, partners and employees through communities built to suit your company’s infrastructure, providing a platform for discussions, knowledge sharing and interactions.

Real Time Online Customer Support

Service & Support

Enhance customer experience across your online platforms with support and real-time responses from our service team.

We ensure excellent customer service that positively reflects your business, builds on your reputation, and strengthens customer loyalty. Data on customer service interactions from web, social media, and email can flow back into the CRM database through an integrated system.

Existing In-House System

Make the most of one of businesses’ most valuable assets: data.

No matter what form of CRM database you currently have, IMS will help you to migrate and integrate valuable data into an interconnected digital environment to be utilised efficiently for different business functions.

CRM Consulting Integration Services

Customer Relationship Management

Accelerate productivity and shorten the sales cycle with a fully integrated and automated customer relationship management system.

Our developers will work with you to build a tailored database which is interconnected and shared across systems so that every piece of information about your customers can be used for sales forecasting, segment marketing, servicing, and much more.

Business Data Analytics

Business Data Analytics

Obtain meaningful data insights to support your decision-making process.

The beauty of using a digital cloud based system is that data can be shared and retrieved in real-time for reporting, forecasting, and decision making. Our analytic consultants can break down and interpret figures from sales, marketing, social media, web, search engine, and customer support activities to evaluate the effectiveness of campaigns and operation processes.

Create a social media strategy that will transform customer engagement and interaction.

Social Media Marketing

Create a social media strategy that will transform customer engagement and interaction.

Social media networks are incredible platforms to increase brand awareness, connect with customers, and strengthen loyalty. Our marketing team can help businesses to set up and manage social media profiles across multiple networks to enhance your online presence. Performance is monitored by analysing engagements and listening to online conversations relevant to your company.

Digital Marketing Services

Digital Marketing

Implement an integrated lifecycle digital marketing strategy to maximise efficiency of your outreach.

In today’s customer-centric marketplace, businesses must compete to deliver relevant information at the right time to win over customers. We help build your platforms using our technical skills and system knowledge, and create content across multiple channels to maximise campaign effectiveness and ROI.

Mobile App Development Integration

App Development & Integration

Facilitate communications with your customers and internal staff with a customized app that interconnects with other online platforms.

The mobile device market is one of the fastest expanding markets in the world today. Many businesses are leveraging the power of mobile marketing to foster their growth. Our developer team can design and build an app to fulfill your business needs and objectives.

Enterprise Digital Solutions

SME IT Digital Marketing solutions

Our Technology Partners

Salesfoce registered consulting partner in Hong Kong and China logo
Wrike technology partner logo
AWS - Amazon Web Services Official Partner logo

Our Clients