CRM Deployment, Integration & Support

Put CRM software at the heart of your business strategy for a game-changing business model

Deliverables
  • CRM deployment, integration and implementation
  • Tailored CRM solutions to suit your business model
  • Salesforce CRM admin services and support
  • Salesforce Marketing Cloud, Service Cloud and Sales Cloud implementation and support
  • Data cleaning and sanitization

Make Great Customer Relationships Effortless With A CRM Strategy That Increases Profitability

Your Customer Relationship Management (CRM) system is not just a sales tool. A good CRM strategy can radically improve your efficiency across other business functions such as marketing, human resources or customer service.
A good CRM strategy will help you to:
  • Nurture leads and achieve your sales targets using automation for communication and processes
  • Map out an accurate customer journey and identify opportunities for better marketing
  • Offer outstanding customer support across multiple channels through a centralized portal
  • Track employee performance, identify resourcing needs, and simplify the recruitment process
  • Manage your contacts efficiently for customers or partners in your supply chain
IMS helps brands set-up, customize and streamline their CRM system to support their business goals. Using best-in-class software, we can help you set up a digital environment which connects sales, marketing, service & support, web and analytics on a single platform. We have experience in a variety of different CRM software solutions, including Salesforce, BPM Online and Oracle.

Insights

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