CRM DEPLOYMENT, INTEGRATION & SUPPORT
CRM deployment, integration & support
Admin support
Customer Service
‍Data sanitization

Make great relationships effortless
with a CRM strategy that increases profitability

Your CRM system is not just a sales tool. A good CRM set-up can radically improve your efficiency across other business functions such as marketing, human resources or customer service.
A good CRM strategy will help you to:
– Nurture leads and achieve your sales targets using automation for communication and processes
– Map out an accurate customer journey and identify opportunities for better marketing
– Offer outstanding customer support across multiple channels through a centralized portal
– Track employee performance, identify resourcing needs, and simplify the recruitment process
– Manage your contacts efficiently for customers or partners in your supply chain
We help brands set-up, customize and streamline their CRM system to support their business goals. Using best-in-class software, we can help you set up a digital environment which connects sales, marketing, service & support, web and analytics on a single platform.
From fluff to measurable value: how to calculate ROI for customer experience
How can SMEs drive growth through digital transformation? What does it mean to be digitalised? In today’s highly competitive market, one thing is for certain: a CRM system and a couple of social media posts won’t cut it. Just because your business processes are digitised doesn’t mean you will drive growth or achieve a lean business model.
The Power of Platform Businesses: How to Enable Value Creation Having the right technology is crucial for enabling the interactions and relationships in platform business models. What other factors enable sustainable value-creation?
LET’S TALK.